In a time of rising costs and fierce competition, more and more organizations are looking closely at the steadily rising costs of managing paper documents, both outgoing and incoming.

Delivery receipts, credit applications, orders and all the rest, in their traditional paper forms, put pressure on both budgets and productivity—and the impact increases exponentially with the volume of paper. Managing these documents more efficiently is becoming a critical requirement for controlling costs, working efficiently with suppliers, and providing responsive service to customers.

The advantages of going paperless

FileCD Customer Records is an innovative, powerful, and easy-to-use customer document management system that makes paper files virtually obsolete. With FileCD, your documents are created and archived in electronic form, enabling fast, easy and efficient filing, storage, and retrieval.

Combining state-of-the-industry document imaging, form recognition, barcode and enterprise report management technologies, FileCD transforms your paper documents and computer files into a powerful digital library, instantly accessible from anywhere.

The result? Virtually every activity that creates or uses documents becomes more accurate and efficient. Filing errors virtually disappear, while productivity rises and costs shrink. Best of all, whenever documents and reports are needed, they’re instantly available - and that means business keeps moving.

Benefits

  • Improve customer service.  FileCD Customer Records lets you respond quickly to your customers by giving you instant access to your customer records. View, print, fax or e-mail any document in seconds, satisfying even your most demanding customers.
  • Raise productivity.  Freed up from tedious, time-consuming filing and retrieval chores, staff can attend to more customer-focused or profitable activities.
  • Accelerate business processes.  FileCD Customer Records locates documents in seconds, instead of the minutes, hours or even days often needed to sift through paper files.
  • Cut operating costs.  In addition to saving labor and time, FileCD Customer Records also dramatically reduces space requirements and storage costs.
  • Ease access, improve security.  FileCD eliminates lost and misplaced documents by filing them electronically. You can easily increase information security, meet compliance requirements and protect against disasters by storing backup copies of your documents off-site.
  • File and retrieve documents from anywhere.  FileCD Customer Records enables remote and mobile users to securely create and retrieve invoices, orders and other documents from any location with a Web browser, so they can get more done without travel-related delays and costs. Complete security control functions safeguard your documents from unauthorized access or alteration.
  • Find related documents with ease.  By consolidating related documents into the same electronic folder, FileCD Customer Records makes it easy for users to retrieve related invoices, orders, delivery receipts and computer files.